Digital technology (hardware and software) is at the core of stakeholder engagement, data collection and analysis. Insight Business & Research Technologies provides a number of services in this space including software development, app development, website development, data collection, and routine support (including sales and installation) of computer hardware and software.

Insight is a Business Partner of Microsoft. Insight CEO, Dr Mark Griffin, is a Computer Engineer, Senior Member of the Institute of Electrical and Electronic Engineers, and Certified Professional with the Australian Computer Society.